Refund Policy
Effective Date: Updated 2021
- Thank you for choosing DIGIPULL™.
- We are committed to providing exceptional services to meet your needs. Please read our refund policy carefully to understand the terms and conditions that apply to refunds for the services we offer.
- 1. Service Commitment
- At DIGIPULL™, we strive to deliver high-quality services tailored to your specific requirements. Once a service is initiated or a campaign is launched, our team dedicates significant resources to ensure its successful execution. Due to the nature of our services, we have established the following refund policy:
- 2. Refund Eligibility
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Refunds will only be considered under the following conditions:
- Service not initiated: If you request a refund before the service has commenced or the campaign has been deployed, you are eligible for a full refund.
- Service initiation definition: A service is considered initiated once our team begins any preparatory work, including but not limited to, initial consultations, strategy sessions, or any form of development or deployment related to your campaign.
- 3. No Refunds After Service Commencement
- Once a service has been initiated or a campaign has been deployed, refunds will not be provided. This policy is due to the extensive time, effort, and resources invested in planning and executing your project.
- 4. Exceptions to the No refund policy
- While our standard policy does not offer refunds after service commencement, exceptions may be made under extraordinary circumstances at our sole discretion. These exceptions are rare and evaluated on a case-by-case basis. If you believe your situation warrants an exception, please contact our customer support team at admin@digipull.in to discuss your case.
- 5. How to Request a Refund
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To request a refund (prior to service initiation), please follow these steps:
- Contact our customer support team at admin@digipull.in with your request.
- Provide your order number, service details, and the reason for your refund request.
- Our team will review your request and respond within 14 business days.
- 6. Dispute Resolution
- If you are not satisfied with our services and believe a refund should be granted contrary to our policy, please contact our customer support team to discuss the matter. We are committed to resolving disputes amicably and ensuring customer satisfaction wherever possible.
- 7. Policy Changes
- DIGIPULL™ reserves the right to modify this refund policy at any time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically for any updates.